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Frequently Asked Questions

What is your telephone number?
Please call us toll-free at the following numbers:
Salt Lake City Magazine
Utah Style & Design

Where do I find my account number?
Your account number is located on your issue address label right above your name.

How do I change the address on my subscription?
You may enter an address change by clicking the "Subscriber Service Center" section and following the prompts, or you may call us toll-free and we will assist with the process.  Depending on when we receive your new address information, it may not reflect on your next issue.

May I stop delivery if I will be out of town for an extended period of time?
Yes, you may stop delivery of an issue that is not already in process.  Please contact a customer care representative toll-free for assistance at the appropriate number listed above.

Is it possible to store a second delivery address on my file?
Yes, we have a system feature that allows a second delivery address in addition to a primary address.   Please contact a customer care representative toll-free for assistance. 

What should I do if I did not receive my magazine issue or received a damaged issue?
Please contact us toll-free for assistance or to report a delivery issue in the "Contact Us" section. 

When will I receive my my magazine each month?
Please expect delivery on or before the last day of the preceding month.

I already paid for my subscription, why did I receive another renewal notice?
The renewal notice may have crossed in the mail with your payment.  Please call us toll-free and we will verify your payment status.

How can I purchase a back issue?
You can purchase a back issues by contacting a customer care representative toll-free for assistance.